Emily is irritated when she finds herself clearing up after Paddy at home. When she gets to work she can feel her blood boiling as Laurel innocently tells her that she has heard that Viv has been seeing someone on the sly. Emily's pent up aggression finally becomes too much to contain and the usually timid character explodes, attacking the shop in a frenzy. She sweeps the products off the shelves and smashes everything to the ground. Before long a crowd gathers and a horrified Viv realises that she has only got herself to blame. Later that day, Donna sees the wreckage in the shop and demands an explanation from her mother. Will Viv find the words to tell her daughter about her abysmal behaviour?