Harry scores something of a coup when prima ballerina Anna Pavlova agrees to pay Selfridges a visit. However, Agnes's job looks to be under threat when a violent Reg reaches breaking point and gatecrashes the event - and things only get worse when Ellen invites herself along. Meanwhile, one of the department store's most loyal employees is caught stealing, a formidable new head of fashion arrives and Rose reveals her true identity to Roddy.